My recent customized order does not fit, what should I do?
We offer a perfect fit guarantee. We will pay for alterations up to 1,000 THB at a local tailor of your choice. Should this tailor deem the suit unalterable we will re-make the garment free of charge with new measurements provided by you. To request an alteration credit, please contact us using our contact form.
- Download & Print our Alteration Form: Use the visual guide to help you understand the ways a suit can be altered by an alteration service. Please note that alterations will also depend on the experience and expertise of your tailor.
- Take Your Alteration Form and Suit to a Local Tailor: Have your tailor indicate all changes on our alteration form.
- Apply for an Alteration Credit: Follow the on-screen instructions to claim your alteration credit. You will also be asked to upload a photographed or scanned copy of your receipt as well as input the measurement changes made by your tailor.
